FAQ
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What is the minimum age to drive a rental vehicle?
The minimum age to rent a vehicle in most locations is 21 and the driver must have a valid driver's license. If the driver is between the ages of 21 to 24 only the following categories can be rented – economy vehicle, compact vehicle, intermediate vehicle, full size vehicle, compact SUV, intermediate SUV, and minivan. For an explanation of our vehicle groups, please visit our fleet guide. Please also keep in mind, that an Underage Driver Fee will apply for all drivers under 25 years of age.
what proof of ID documentation do I need to bring?
A valid driver's license for all named drivers - If your driver’s license is printed in non-Roman alphabet (Arabic, Chinese, Cyrillic, etc.), it must be accompanied by an international driver's license.
Any driver's license originating from countries not part of the international driver's license treaty must also be accompanied by an official translation.
Renters not from the United States must provide a valid government issued secondary form of identification such as a passport.
Can I add an additional driver?
Yes, we do allow up to 10 additional drivers per contract. If the additional drivers cannot be present when you pick up the vehicle, they can be registered with their valid driving license (main driver must be present as well). A fee will be applied for adding each additional driver
WHAT PAYMENT METHODS ARE ACCEPTED IN THE US?
All major credit cards: American Express, Diners Club, MasterCard, Discover, Visa, and Airplus.
Debit cards: Restrictions may apply. Please see ‘RENTING A CAR WITH A DEBIT CARD’ for more information. Prepaid debit cards are not accepted.
China Union Pay: Will only be accepted when it is co-branded with one of the accepted payment methods.